You may get consultations on consular issues and legal advice by phone or e-mail:

• Protection of the Ukrainian citizen's rights and interests abroad, tel.:
  • (+38 044) 238-16-01;
  • (+38 044) 238-16-09;
  • (+38 044) 238-17-37;
  • e-mail: [email protected] [email protected] [email protected]
• citizenship issues tel.: (+38 044) 238-17-19; e-mail: [email protected]
• legalization of documents tel.: (+38 044) 238-16-79; e-mail: [email protected] 
• visa issues tel.: (+38 044) 238-17-49; e-mail: [email protected] 
• passport issues tel.: (+38 044) 238-17-66; e-mail: [email protected] 
• international adoption issue e-mail: [email protected]

Visas and accreditation of foreign diplomatic missions and consular agencies in Ukraine

To get consultation on visa issues or accreditation of foreign diplomatic missions and consular agencies in Ukraine, please, contact us every day (except weekends and holidays):

Contact address: 

2 Zhytomyrska Str., Kyiv:

Reception hours:

3.30 – 4 p.m. — acceptance and release of documents on visa issues and those regarding the matters that foreign diplomatic missions and consular posts accredited in Ukraine deal with. 

Operative work works with the citizens’ current appeals. For further information use contact telephone: (+38 044) 238-16-57, fax: (+38 044) 238-18-24 or e-mail: [email protected].

2 Zhytomyrska Str., Kyiv

9 – 12 a.m. – reception hours for the citizens on consular/legal issues (legalization of documents);

documents’ procedure: compact – during one day; usual – ready for the next day;

4 – 5 p.m. (on Fridays 4 – 4.30 p.m.) – issuing documents to the applicants.